Loan Processing Officers
About Shasha Outsourcing Services
In today’s market, a ‘one size fits all’ mortgage no longer applies. It’s crucial to create capacity to find the best home loan options for your clients and deliver service excellence to stand out in a saturated market. Shasha Outsourcing Services offers flexible engagement models to suit your needs. No matter which model you choose, you’ll have a dedicated manager and assistant manager overseeing quality, turnaround time, and consistency levels.
We specialise in offshore staffing solutions tailored for mortgage brokers and loan processors in Australia. Our flexible staffing services empower your mortgage business to concentrate on core growth activities, while our skilled offshore team handles daily operations efficiently and affordably. Our team efficiently handle routine tasks offshore, upholding high-quality standards at significantly lower costs than onshore hiring, thus enhancing your economic profitability for your mortgage business. This strategic approach allows you to redirect your attention and allocate more time to your mortgage business primary strengths.
Experience seamless mortgage business operations and cost savings with our expert offshore staff!
Shasha Outsourcing Services: Expertly Handling Your Loan Processing as Your Dedicated Officers
Welcome to Shasha Outsourcing Services, where we offer expertly trained and dedicated Loan Processing Officers and Mortgage Brokers to enhance and support your business operations. Our loan processing & mortgage offshore staff are not just about processing loans; they are about transforming the way your business handles lending.
Let us take the burden off your shoulders. Contact us today for tailored loan processing solutions that propel your business forward.
Streamline Your Loan Processing with Expertise and Efficiency at Shasha Outsourcing Services
Our Loan Processing Officers and Mortgage Brokers take charge of the entire loan process, from organising and preparing documents to data entry and document uploading. They provide crucial support for Mortgage Brokers, ensuring every detail is meticulously managed, and every client’s need is met with precision and care.
Whether it’s home loans, car loans, or personal loans, we process all types of loan applications for you. Delegate tasks like data entry into aggregator software, ordering valuations, requesting pricing, and collating compliance documents to our expert team.
Avoid spending hours on the phone discussing various scenarios with banks and brokers. By outsourcing these repetitive tasks to our mortgage broker staff, you can refocus your attention on your clients! Get started today!
What Sets us Apart?
Our key value proposition is that our Loan Processing Officers and Mortgage Brokers are trained to ensure no waiting period, offering cost-effective and competitive prices while delivering quality. Our services are fully compliant with the major aggregator organisations’ compliance policies in Australia, ensuring that you receive not only efficient but also compliant support. With Shasha Outsourcing Services, you can rest assured that your loan processing and mortgage broking is in the safest and most capable hands.
Dedicated Expertise
We provide trained and dedicated Loan Processing Officers and Mortgage Brokers to support your business and and ensure that when you inquire with us, we have a Loan Processing Officer ready to 'hit the ground running,'. Duties for Loan Processing Officers include providing lending support for a Mortgage Broker, organising, and preparing documents for the entire loan process
Streamlining Loans
We specialise in 'Streamlining Loans' to ensure that every aspect of the loan process is conducted with utmost precision and speed. Our approach focuses on simplifying complex procedures, reducing processing times, and eliminating unnecessary steps. This results in a more efficient and hassle-free experience for our clients.
Industry experience
We pride ourselves to be well experienced in the mortgage broking and financial service sector. We understand Mortgage Broker ‘pain points’. We will use this experience to tailor our training for Loan Processors and bring you the best talent to grow your business. Our commitment to streamlining loans is a dedication to the success of your business and the satisfaction of your clients.
Excellence and Affordable Services
In the fast-paced world of finance, the efficiency of loan processing is crucial. Our focus on 'Streamlining Loans' is designed to ensure that every step of the loan process is executed with maximum efficiency and minimal hassle. We also offer flexible staffing options: part-time or full-time. With our 24-hour availability, you can customise your staff member's work hours to fit your business.
Precision in Loan Processing, Excellence in Service.
How it Works
Our outsourcing processes for Loan Processing officers and Mortgage Brokers are simple and easy to follow. To get started, you can fill in a brief enquiry form describing the type of staff member you are looking for. Alternatively, you can give us a call on: 03 70464575 or email [email protected]
Within 24 hours, a member of our recruitment team will contact you to further discuss your request and learn more about your mortgage business. Once we’ve understood your requirements, we’ll identify the top 3 candidates who are a best fit for your mortgage brokers business from our talent pool.
Selecting The Perfect Match For Your Mortgage Business
Once we have identified candidates who best fit your business, we will contact you and organise an interview. You will meet each candidate, assess their qualifications, skills, and cultural fit for your team. When you find the right candidate, we will proceed to hire and begin the onboarding process. If you are not satisfied with candidates, we will keep searching until we find the right fit for you. There are no obligations on your part or costs involved.
Onboarding And Ongoing Support
We’ll work with you to assist with the onboarding of the new loan processors/mortgage brokers offshore staff. We also provide ongoing support, this includes:
- Regular training for the loan processing and mortgage broking staff to keep them up to date with changes in the industry.
- Ongoing support through our team leaders and HR Managers to ensure that a staff member has all the support they need to succeed.
- A workstation with all the required security to protect your data.
- Great office space in Shawasha, a prestigious and quiet suburb in Harare, Zimbabwe.
Checking In and Keeping Track of Progress
We assign an account manager to each staff member. The account manager is the ‘go to’ person for you. You can also schedule frequent meetings with the Account Manager to discuss the outsourcing staff member’s performance. The Account Manager will also assist in addressing any issues that may arise between you and the outsourcing staff member, as promptly as possible.
What Should You Do If A Virtual Team Member Isn’t Suitable?
We suggest that you inform us as soon as possible if your relationship with your loan processor and mortgage brokers outsourcing staff member isn’t working or if they are not performing their duties to your satisfaction. We’ll act immediately to resolve the situation.
Data Security
We put your data protection first and foremost in all we do. We’ve put in place secure systems to keep your information safe. We use security routers with high ratings that are kept up to date with the current licencing and software.
Our Community Work
We are a community-oriented company committed to giving back to the communities in which we operate. As part of our corporate social responsibility initiatives, we donate a portion of our profits to community organisations that help children with severe disabilities, assist children who are forced into or victims of child marriages and support an organisation that works with women and children who are victims of domestic violence.
Additionally, we support educated young people with skills to get into employment. By working with us, not only will you be reducing costs and growing your business, but you will also be empowering disadvantaged groups and creating employment opportunities for bright and skilled young people in Zimbabwe.
Contact us
- 101 Overton Road, Williams Landing, 3027, VIC, Australia
- 03 70464575
- [email protected]