Trusted Offshore Staffing Solutions For Businesses

We Provide Affordable, Cost-Effective, and Efficient Offshore Staffing Solutions in Australia.

Partner with our virtual Assistant outsourcing services to streamline your operations and boost your business success

Our Professionals For Your Business

Our outsourced mortgage broker support staff can help you get the best of both worlds – keeping your pipeline moving while avoiding significant upfront and ongoing investment. Utilize our mortgage broker outsourcing services for quick and cost-effective loan processing. When you partner with Shasha Outsourcing Services, you can be confident you’re delegating work to a reliable, qualified mortgage broker team with access to the latest technology and proven dynamic processes and procedures.

We provide trained and dedicated Loan Processing Officers and Mortgage Brokers to support your business. Duties for Loan Processing Officers include providing lending support for a Mortgage Broker, organising, and preparing documents for the entire loan process, gathering support documents, completing of client details and follow up, CRM data entry, data entry (apply online) and uploading supporting documents. Our loan processing and mortgage broker services are compliant with major aggregator organisations’ compliance policies in Australia.

About Us: The Mortgage and Loan Processing Staff Outsourcing Service That Frees Up Your Time

Based in Melbourne, Shasha Outsourcing Services leads the way in providing outstanding offshore staffing solutions specifically designed for Mortgage Brokers and Loan Processors throughout Australia. Our flexible staffing options allow you to concentrate on growing your business while our skilled offshore team efficiently handles your daily tasks at affordable rates. This ensures you can focus more on what you do best!

Our experienced mortgage brokers and loan processors outsourcing team can handle the entire loan application process, allowing you to eliminate time-consuming admin tasks and dedicate more time to your core business.

We Handle All Your Loan Applications

From home and car loans to personal loans, we process all types of loan applications for you. Delegate tasks such as inputting data into aggregator software, ordering valuations, requesting pricing, collating compliance, and more to our expert team.

Save Time on Bank and Broker Communications

No need to spend hours on the phone discussing various scenarios with banks and brokers. By outsourcing to our mortgage broker staff, you can offload these repetitive tasks and refocus your attention on your clients.

overcome mortage complexities for mortgage brokers

Facing Mortgage Complexities? Let's Simplify!

At Shasha Outsourcing Services, we understand that mortgage processing can be overwhelming with its myriad complexities. That’s why we’re here to take all the stress off your shoulders—from documentation to submission to lenders, we handle it all!

Embrace the simplicity of having a trusted partner by your side.

Accounting Assistant

From bookkeeping, processing and managing payment collections, reconciling financial records and preparing detailed financial reports, our staff are equipped to handle it all.

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Administrative Healthcare Assistant

Are you a healthcare service provider or professional overwhelmed by administrative tasks? Our Administrative Healthcare solutions streamline your operations and allow you to focus on delivering quality care to your clients.

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Digital Marketing Specialists

Shasha Outsourcing Services offer bespoke digital marketing services for both small and medium businesses. Our comprehensive suite of flexible staffing options allows you to focus on growing your business, while we manage your digital marketing.

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Financial Planning Assistant

Do you  need a helping hand to manage your admin and book keeping tasks? Look no further. At Shasha Outsourcing Services, we offer expert financial planning assistant services tailored to meet your unique needs.

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IT Support

Choosing the right IT support is important, not only for ensuring the smooth operation of your technology infrastructure but also securing a competitive edge in today’s digital landscape.

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Legal Assistant

At Shasha Outsourcing Service, we offer tailored legal support services to businesses at competitive rates. By partnering with us, your business can streamline operations, improve efficiency, and gain a competitive edge.

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Loan Processing Assistant

Our dedicated Loan Processing Officers provide crucial support to Mortgage Brokers, ensuring every detail of the loan application process is managed efficiently and clients’ needs are met.

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Office Administration Support

In the fast-paced business world, efficient office and administrative support is the backbone of success. Shasha Outsourcing Services provides tailored Admin support services to enhance your operational efficiency and productivity

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Virtual Education Services

Shasha Outsourcing Services offers technology-enhanced academic support and online tutoring services to enhance student retention and improve outcomes in higher education institutions.

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Introducing the Heart of

Shasha Outsourcing!

#Shasha is a #Shona word meaning ‘Champion’, someone who defends a cause, a brave warrior, or a hero, in the Shona language spoken in Zimbabwe.

We got your back!

Your trusted outsourcing partner isn’t just a name, but a team of dedicated experts committed to your success.

introducing the heart of shasha outsourcing

Our Values

Integrity

Accountability

Professionalism

Trust

Collaboration

iso certified

Your Data Security is Our Priority

Shasha Outsourcing Services is now ISO 27001:2022 certified. This milestone reflects our commitment to protecting clients’ data, ensuring the highest level of confidentiality and integrity in our operations.

Data Security Assurance

Your client data is handled with globally approved protocols.

Regulatory Compliance

Stay confident knowing our processes align with Australian and international regulations.

Risk Reduction

ISO 27001:2022 policies protects us from the risk of data breaches, financial fraud, and other security threats.

Trust and Transparency

It enhances our clients’ peace of mind working with a compliant and security-focused partner.

loan processing officers

Unlock the Power of Offshore Staffing for Your Business

Cost Effective Solutions for Long-Term Business Growth

In today’s competitive market, a ‘one size fits all’ approach no longer works. To stand out, it’s essential for businesses and service providers to deliver exceptional services to their clients. 

At Shasha Outsourcing, we provide tailored offshore staffing services that help you reduce costs, improve efficiency, and access skilled professionals from around the globe. Our virtual assistant outsourcing services are tailored to provide you with staff members that are a perfect fit for your business.

Why Choose Us For Your Offshore Staffing Solution?

Shasha Outsourcing Services is a trusted talent acquisition partner for businesses.  Our flexible staffing services empower business owners/entrepreneurs to focus on growing the business, while day to day tasks are delivered by our skilled and trained offshore team (Virtual Assistants) at affordable prices. 

Our service value proposition is:

Cost-Effectiveness

We provide you with trained Virtual Assistants to support your business growth, while reducing your costs of hiring new employees, buying workstations, providing office space, employee benefits, incurring payroll & other administrative costs.

Flexible and Affordable Services

We provide excellent services at affordable prices. There are no fixed or lock- in contracts. For Mortgage Brokers, we provide the flexibility of choosing your own hours. We operate a 24-hour service, so you choose a start and end time for your outsourcing staff member that suits your business needs.

Industry Experience

We pride ourselves on being well-experienced in various sectors, including Mortgage Broking and Tertiary Service sector. We leverage this experience and our relationships with various industries to bring you the best talent for your business.

Ongoing Support and Training

We provide ongoing training and support for all our staff members to keep them up to date with changes in the industry.

Tapping Into the Global Skilled Labour Market

With us, you’ll have access to a global pool of skilled staff with strong interpersonal and excellent English language speaking skills, making it a perfect fit for your team. 

Improve Workforce Cost Efficiency with Offshore Professionals from Shasha Outsourcing

How Offshore Staffing Works with Shasha Outsourcing?

To get started, you can fill in a brief enquiry form describing the type of staff member you are looking for. Alternatively, you can give us a call on: 03 70464575 or email info@shashaoutsourcing.com.au

Within 24 hours, a member of our recruitment team will contact you to further discuss your request and learn more about your business. Once we’ve understood your requirements, we’ll identify the top 3 candidates who are a best fit for your business from our talent pool.

Selecting The Perfect Match For Your Business

Once we have identified candidates who best fit your business, we will contact you and organise an interview. You will meet each candidate, assess their qualifications, skills, and cultural fit for your team. When you find the right candidate, we will proceed to hire and begin the onboarding process. If you are not satisfied with candidates, we will keep searching until we find the right fit for you. There are no obligations on your part or costs involved.

Charges When You Hire Someone

When you hire someone, Shasha Outsourcing Services (SOS) will charge you a one-time set up fee.

From then on, you will be paying us a flat-rate fee per month based on services offered. There are no hidden/additional costs associated with payroll or insurance cover.

Onboarding And Ongoing Support​

We’ll work with you to assist with the onboarding of the new outsourcing staff.  We also provide ongoing support, this includes:  

  • Regular training for the outsourcing staff to keep them up to date with changes in the industry.
  • Ongoing support through our team leaders and HR team to ensure that a staff member has all the support they need to succeed.
  • A workstation with all the required security to protect your data.
  • Friendly and well equipped office space in our offices in Harare, Zimbabwe.

Checking In and Keeping Track of Progress​

We assign an account manager to each staff member. The Account Manager is the ‘go to’ person for you. You can also schedule frequent meetings with the Account Manager to discuss the staff member’s performance. The Account Manager will also assist in addressing any issues that may arise between you and the staff member, as promptly as possible.

What Should You Do If A Virtual Team Member Isn’t Suitable?

We suggest that you inform us as soon as possible if your relationship with your staff member isn’t working or if they are not performing their duties to your satisfaction. We’ll act immediately to resolve the situation.

Is The Job For A Set Period Of Time?

There is no contract that specifies the length of time that the staff member will work for you. This means you can hire someone for a month or keep them on for one, five or ten years.

Data Security - Shasha is ISO 207001:2022 certified

We put your data protection first and foremost in all we do. We’ve put in place secure systems to keep your information safe. We use security routers with high ratings that are kept up to date with the current licensing and software. 

In 2025, Shasha attained ISO 20701: 2022 certification. This certification demonstrates our commitment to adhere to global standards in managing data security and maintaining the highest standards of confidentiality, data protection and security.

Our Community Work

We are committed to giving back to the communities in which we operate. As part of our corporate social responsibility, we make donations to community organisations that work with children with disabilities and children who are forced into or victims of child marriages. We also support an organisation that works with women and children who are victims of domestic violence.

At Shasha, we support educated young people with skills to get into employment. By working with us, not only will you be reducing costs and growing your business, but you will also be empowering disadvantaged groups and creating employment opportunities for bright and skilled young people in Zimbabwe.

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