Trusted Offshore Staffing Solutions For Businesses
We Provide Affordable, Cost-Effective, and Efficient Offshore Staffing Solutions in Australia.
Partner with our virtual Assistant outsourcing services to streamline your operations and boost your business success
Our Professionals For Your Business
Our outsourced mortgage broker support staff can help you get the best of both worlds – keeping your pipeline moving while avoiding significant upfront and ongoing investment. Utilize our mortgage broker outsourcing services for quick and cost-effective loan processing. When you partner with Shasha Outsourcing Services, you can be confident you’re delegating work to a reliable, qualified mortgage broker team with access to the latest technology and proven dynamic processes and procedures.
We provide trained and dedicated Loan Processing Officers and Mortgage Brokers to support your business. Duties for Loan Processing Officers include providing lending support for a Mortgage Broker, organising, and preparing documents for the entire loan process, gathering support documents, completing of client details and follow up, CRM data entry, data entry (apply online) and uploading supporting documents. Our loan processing and mortgage broker services are compliant with major aggregator organisations’ compliance policies in Australia.
About Us: The Mortgage and Loan Processing Staff Outsourcing Service That Frees Up Your Time
Based in Melbourne, Shasha Outsourcing Services leads the way in providing outstanding offshore staffing solutions specifically designed for Mortgage Brokers and Loan Processors throughout Australia. Our flexible staffing options allow you to concentrate on growing your business while our skilled offshore team efficiently handles your daily tasks at affordable rates. This ensures you can focus more on what you do best!
Our experienced mortgage brokers and loan processors outsourcing team can handle the entire loan application process, allowing you to eliminate time-consuming admin tasks and dedicate more time to your core business.
We Handle All Your Loan Applications
From home and car loans to personal loans, we process all types of loan applications for you. Delegate tasks such as inputting data into aggregator software, ordering valuations, requesting pricing, collating compliance, and more to our expert team.
Save Time on Bank and Broker Communications
No need to spend hours on the phone discussing various scenarios with banks and brokers. By outsourcing to our mortgage broker staff, you can offload these repetitive tasks and refocus your attention on your clients.
Facing Mortgage Complexities? Let's Simplify!
At Shasha Outsourcing Services, we understand that mortgage processing can be overwhelming with its myriad complexities. That’s why we’re here to take all the stress off your shoulders—from documentation to submission to lenders, we handle it all!
Embrace the simplicity of having a trusted partner by your side.
From bookkeeping, processing and managing payment collections, reconciling financial records and preparing detailed financial reports, our staff are equipped to handle it all.
Are you a healthcare service provider or professional overwhelmed by administrative tasks? Our Administrative Healthcare solutions streamline your operations and allow you to focus on delivering quality care to your clients.
Shasha Outsourcing Services offer bespoke digital marketing services for both small and medium businesses. Our comprehensive suite of flexible staffing options allows you to focus on growing your business, while we manage your digital marketing.
Do you need a helping hand to manage your admin and book keeping tasks? Look no further. At Shasha Outsourcing Services, we offer expert financial planning assistant services tailored to meet your unique needs.
Choosing the right IT support is important, not only for ensuring the smooth operation of your technology infrastructure but also securing a competitive edge in today’s digital landscape.
At Shasha Outsourcing Service, we offer tailored legal support services to businesses at competitive rates. By partnering with us, your business can streamline operations, improve efficiency, and gain a competitive edge.
Our dedicated Loan Processing Officers provide crucial support to Mortgage Brokers, ensuring every detail of the loan application process is managed efficiently and clients’ needs are met.
In the fast-paced business world, efficient office and administrative support is the backbone of success. Shasha Outsourcing Services provides tailored Admin support services to enhance your operational efficiency and productivity
Shasha Outsourcing Services offers technology-enhanced academic support and online tutoring services to enhance student retention and improve outcomes in higher education institutions.
Introducing the Heart of
Shasha Outsourcing!
#Shasha is a #Shona word meaning ‘Champion’, someone who defends a cause, a brave warrior, or a hero, in the Shona language spoken in Zimbabwe.
Your trusted outsourcing partner isn’t just a name, but a team of dedicated experts committed to your success.
Our Values
Integrity
Accountability
Professionalism
Trust
Collaboration
Your Data Security is Our Priority
Shasha Outsourcing Services is now ISO 27001:2022 certified. This milestone reflects our commitment to protecting clients’ data, ensuring the highest level of confidentiality and integrity in our operations.
Data Security Assurance
Your client data is handled with globally approved protocols.
Regulatory Compliance
Stay confident knowing our processes align with Australian and international regulations.
Risk Reduction
ISO 27001:2022 policies protects us from the risk of data breaches, financial fraud, and other security threats.
Trust and Transparency
It enhances our clients’ peace of mind working with a compliant and security-focused partner.
Unlock the Power of Offshore Staffing for Your Business
Cost Effective Solutions for Long-Term Business Growth
In today’s competitive market, a ‘one size fits all’ approach no longer works. To stand out, it’s essential for businesses and service providers to deliver exceptional services to their clients.
At Shasha Outsourcing, we provide tailored offshore staffing services that help you reduce costs, improve efficiency, and access skilled professionals from around the globe. Our virtual assistant outsourcing services are tailored to provide you with staff members that are a perfect fit for your business.
Why Choose Us For Your Offshore Staffing Solution?
Shasha Outsourcing Services is a trusted talent acquisition partner for businesses. Our flexible staffing services empower business owners/entrepreneurs to focus on growing the business, while day to day tasks are delivered by our skilled and trained offshore team (Virtual Assistants) at affordable prices.
Our service value proposition is:
Cost-Effectiveness
We provide you with trained Virtual Assistants to support your business growth, while reducing your costs of hiring new employees, buying workstations, providing office space, employee benefits, incurring payroll & other administrative costs.
Flexible and Affordable Services
We provide excellent services at affordable prices. There are no fixed or lock- in contracts. For Mortgage Brokers, we provide the flexibility of choosing your own hours. We operate a 24-hour service, so you choose a start and end time for your outsourcing staff member that suits your business needs.
Industry Experience
We pride ourselves on being well-experienced in various sectors, including Mortgage Broking and Tertiary Service sector. We leverage this experience and our relationships with various industries to bring you the best talent for your business.
Ongoing Support and Training
We provide ongoing training and support for all our staff members to keep them up to date with changes in the industry.
Tapping Into the Global Skilled Labour Market
With us, you’ll have access to a global pool of skilled staff with strong interpersonal and excellent English language speaking skills, making it a perfect fit for your team.
Improve Workforce Cost Efficiency with Offshore Professionals from Shasha Outsourcing
How Offshore Staffing Works with Shasha Outsourcing?
To get started, you can fill in a brief enquiry form describing the type of staff member you are looking for. Alternatively, you can give us a call on: 03 70464575 or email info@shashaoutsourcing.com.au
Within 24 hours, a member of our recruitment team will contact you to further discuss your request and learn more about your business. Once we’ve understood your requirements, we’ll identify the top 3 candidates who are a best fit for your business from our talent pool.
Selecting The Perfect Match For Your Business
Once we have identified candidates who best fit your business, we will contact you and organise an interview. You will meet each candidate, assess their qualifications, skills, and cultural fit for your team. When you find the right candidate, we will proceed to hire and begin the onboarding process. If you are not satisfied with candidates, we will keep searching until we find the right fit for you. There are no obligations on your part or costs involved.
Onboarding And Ongoing Support
We’ll work with you to assist with the onboarding of the new outsourcing staff. We also provide ongoing support, this includes:
- Regular training for the outsourcing staff to keep them up to date with changes in the industry.
- Ongoing support through our team leaders and HR team to ensure that a staff member has all the support they need to succeed.
- A workstation with all the required security to protect your data.
- Friendly and well equipped office space in our offices in Harare, Zimbabwe.
Checking In and Keeping Track of Progress
We assign an account manager to each staff member. The Account Manager is the ‘go to’ person for you. You can also schedule frequent meetings with the Account Manager to discuss the staff member’s performance. The Account Manager will also assist in addressing any issues that may arise between you and the staff member, as promptly as possible.
Data Security - Shasha is ISO 207001:2022 certified
We put your data protection first and foremost in all we do. We’ve put in place secure systems to keep your information safe. We use security routers with high ratings that are kept up to date with the current licensing and software.
In 2025, Shasha attained ISO 20701: 2022 certification. This certification demonstrates our commitment to adhere to global standards in managing data security and maintaining the highest standards of confidentiality, data protection and security.
Frequently Asked Questions (FAQs)
Offshore staffing refers to the practice of hiring skilled professionals or virtual assistants from other countries to handle non-core business tasks such as administrative support, customer service, IT support, and more. This model allows businesses to tap into a global talent pool while reducing operational costs. Offshore staff work remotely, seamlessly integrating with in-house teams to provide high-quality support at a fraction of the cost of hiring locally. By leveraging talent from regions with lower labour costs, companies can scale more efficiently and focus on core business functions.
Offshore staffing involves partnering with an outsourcing provider that connects businesses with skilled professionals from other countries. Once a company identifies tasks to outsource, such as customer service or data entry, the offshore staffing provider recruits, trains, and manages the remote staff. These offshore professionals work remotely, seamlessly integrating into the company’s operations. This setup ensures smooth collaboration and helps maintain high service standards, all while reducing operational costs and leveraging expertise from global talent pools.
Offshore staffing can handle a wide range of business functions, including data entry, customer service, content creation, IT support, virtual assistance, digital marketing, accounting, and more. By outsourcing these non-core tasks to offshore professionals, businesses can focus on growth and innovation while maintaining high service standards without the overhead costs. Leveraging skilled talent from other regions ensures businesses receive expert support at a fraction of the cost, improving efficiency and enabling better resource allocation for core operations.
Yes, offshore staffing is legal when businesses comply with relevant labour laws, tax regulations, and data protection standards in both their home country and the offshore location. It is crucial to partner with certified providers who adhere to international standards, such as ISO 27001, for data security. This ensures sensitive business and customer data is protected while leveraging offshore talent.
Shasha Outsourcing is one example of an ISO 27001-certified outsourcing company based in Melbourne, Australia that follows these international standards to ensure secure data handling. By working with compliant providers like Shasha, businesses can safely benefit from cost-effective offshore staffing without compromising on security or regulatory compliance.
Offshore staffing helps businesses reduce operational costs by hiring skilled professionals from regions with lower labour costs. Instead of hiring full-time, in-house employees, businesses can outsource tasks such as data entry, customer support, or IT management to offshore staff, paying only for the hours worked.
This approach significantly lowers overhead costs, eliminating expenses like office space, equipment, and full-time salaries. By leveraging offshore talent, businesses can scale operations efficiently and cost-effectively, while maintaining flexibility and access to specialized skills.
Offshore outsourcing is ideal when businesses need to reduce operational costs, access specialized skills, or scale quickly without adding full-time employees. It’s particularly suitable for repetitive or non-core tasks, such as administrative support, customer service, and IT services.
Offshore outsourcing is especially beneficial for companies facing limited local talent pools or seeking experts in specific fields at a fraction of the cost. It also provides a flexible solution for businesses with fluctuating workloads or seasonal demands, allowing them to manage resources efficiently and cost-effectively.
Offshore staffing salaries are typically based on local market rates in the offshore worker’s country, taking into account the type of job, level of expertise, and contract duration. Salaries are often lower than those in higher-cost regions, such as Australia or the US, due to differences in living expenses and regional economic factors.
Businesses can pay offshore staff on an hourly or fixed monthly rate, with some providers offering flexible pricing based on workload and specific business needs. It’s essential to ensure that offshore staff are compensated fairly, in line with local wage standards, to maintain ethical practices and compliance with labour laws.
Our Community Work
We are committed to giving back to the communities in which we operate. As part of our corporate social responsibility, we make donations to community organisations that work with children with disabilities and children who are forced into or victims of child marriages. We also support an organisation that works with women and children who are victims of domestic violence.
At Shasha, we support educated young people with skills to get into employment. By working with us, not only will you be reducing costs and growing your business, but you will also be empowering disadvantaged groups and creating employment opportunities for bright and skilled young people in Zimbabwe.
Contact us
- 101 Overton Road, Williams Landing, 3027, VIC, Australia
- 03 70464575
- info@shashaoutsourcing.com.au