Offshore Administrative Healthcare Assistants for Australian Bussiness

Hire dedicated administrative healthcare assistants to manage patient records, care plans, rosters and admin calls. Fully managed, with no lock-in contracts.

About Shasha Outsourcing Services

Shasha Outsourcing Services, based in Melbourne, leads the way in the outsourcing sector. Our primary focus is to provide tailored offshore staffing solutions for professionals such as Mortgage Brokers, Financial Planners, Accountants, Bookkeepers, Healthcare providers, and Virtual Education Services across Australia. Our diverse range of flexible staffing solutions enables you to concentrate on business expansion, while routine operational tasks are handled offshore with excellence, all at a significantly reduced cost compared to onshore hiring. This strategic approach allows you to redirect your focus and allocate more time to your core competencies.

Administrative Healthcare Assistant

Simplify Healthcare Administration with Our Expert Assistants

Are you a healthcare service provider or professional overwhelmed by administrative tasks? 

Shasha Outsourcing Services has tailor-made solutions for your business.

Our administrative healthcare solutions streamline your operations and allow you to focus on delivering quality care to your clients.

Why Choose Shasha for your Administrative Healthcare Support Services?

At Shasha Outsourcing Services, we understand the challenges faced by healthcare providers in managing administrative tasks efficiently. Our dedicated team of Administrative Healthcare Assistants is ready to alleviate your administrative burden with professionalism and precision.

Time Savings

We manage your administrative workload efficiently so you can focus on patient care.

Flexible Solutions

Customisable services that align with your unique needs and workflow.

Cost-Effective

Reduce overhead costs associated with hiring, training, and maintaining in-house administrative staff.

Confidentiality and Compliance

We prioritise patient privacy, data security and confidentiality.

Expertise

Our skilled team brings extensive healthcare administrative experience, ensuring accuracy and compliance.

Improved Patient Care

Our streamlined operations allow you to provide better care and enhance patient satisfaction.

Tasks That Our Administrative Healthcare Professionals Deliver

Record Keeping

Record Keeping

Updating and maintaining accurate patient records, ensuring compliance with regulations and standards.

Client Care Plans

Client Care Plans

Assisting with the creation, updating and management of care plans to ensure seamless patient care.

Roster Management

Roster Management

Efficiently organising staff schedules and rosters to optimise staffing levels and meet patient needs.

Data Entry

Data Entry

Accurate and timely data entry to keep vital information up to date.

Client Registers

Client Registers

Managing and maintaining client registers, ensuring all necessary information is organised and accessible.

Incoming Calls

Incoming Calls

Handling incoming calls, scheduling appointments, and providing courteous and helpful assistance to callers.

Additional Responsibilities

Additional Responsibilities

Adapting to manage other administrative tasks vital to your healthcare operations.

How Does Offshore Staffing Work with Shasha Outsourcing?

To get started, you can fill in a brief enquiry form describing the type of staff member you are looking for. Alternatively, you can give us a call on 03 70464575 or email info@shashaoutsourcing.com.au

Within 24 hours, a member of our recruitment team will contact you to further discuss your request and learn more about your business. Once we’ve understood your requirements, we’ll identify the three best-fit candidates who are a best fit for your business from our talent pool.

Selecting The Perfect Match For Your Business

Once we have identified candidates who best fit your business, we will contact you and organise an interviews. You will meet each candidate, assess their qualifications, skills, and cultural fit for your team. When you find the right candidate, we’ll help you hire and begin onboarding. If you are not satisfied with candidates, we will keep searching until we find the right fit for you. There’s no obligation or cost until you hire.

Charges When You Hire Someone

When you hire someone, Shasha Outsourcing Services will charge you a one-time set-up fee.

From then on, you’ll pay a flat monthly fee based on the services provided, with no hidden or additional costs for payroll or insurance.

Onboarding And Ongoing Support​

We’ll work with you to assist with the onboarding of the new outsourcing staff.  We also provide ongoing support including:  

  • Regular training for the outsourcing staff to keep them up to date with changes in the industry.
  • Ongoing support through our team leaders and HR team to ensure that a staff member has all the support they need to succeed.
  • A workstation with all the required security to protect your data.
  • Friendly and well-equipped office space in our Harare office

Checking In and Keeping Track of Progress​

We assign an account manager to each staff member. The Account Manager is the ‘go-to’ person for you. You can also schedule frequent meetings with the Account Manager to discuss the staff member’s performance. The Account Manager will also assist in addressing any issues that may arise between you and the staff member promptly.

What Should You Do If A Virtual Team Member Isn’t Suitable?

We suggest that you inform us as soon as possible if your relationship with your staff member isn’t working out or if they are not performing their duties to your satisfaction. We’ll act immediately to resolve the situation.

Is The Job For A Set Period Of Time?

There is no contract that specifies the length of time that the staff member will work for you. This means you can hire someone for a month, or for one, five or even ten years

Data Security - Shasha is ISO 207001:2022 certified

We put your data protection first and foremost in all we do. We’ve put in place secure systems to keep your information safe. We use security routers with high ratings that are kept up to date with the current licensing and software. 

In 2025, Shasha attained ISO 20701: 2022 certification. This certification demonstrates our commitment to adhere to global standards in managing data security and maintaining the highest standards of confidentiality, data protection and security.

Partnering for Success: Elevate Your Healthcare Operations

Let Shasha Outsourcing Services be your trusted partner in managing your healthcare administration.

For a FREE consultation, complete our brief enquiry form, specifying your staffing needs. If you prefer, you can connect with us directly via phone at 03 70464575 or by email: info@shashaoutsourcing.com.au

Our Community Work

We are committed to giving back to the communities in which we operate. As part of our corporate social responsibility, we make donations to community organisations that work with children with disabilities and children who are forced into or victims of child marriages. We also support an organisation that works with women and children who who have experienced domestic violence.

At Shasha, we help educated young people build the skills to enter the workforce.. By working with us, not only will you be reducing costs and growing your business, but you will also be empowering disadvantaged groups and creating employment opportunities for bright and skilled young people in Zimbabwe.

Shasha Outsourcing Services

Find Us
Follow Us

Send us a message